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GENERAL SHIPPER DETAILS |  |
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Choose the flat fee Smart Plan or the zero risk Split Plan for each carrier. One fits your needs perfectly!
If you ship parcels for your own purposes on your own shipping accounts, please review our plan details here. If you are a Mail & Parcel Center or other Retail Shipping outlet, where you ship parcels for others on your accounts at a retail markup, please go to our Retail Shipper Details page. Thank you.
Under the
zero risk, Split Plan,
you do nothing and we bill you for a split
of the FedEx©
and UPS©
Ground, Express and
International refunds you receive as a
result of our work.
FedEx©
Express,
Ground and International:
Here is the link to the FedEx Guide to services page: FedEx©
We will
automatically
track your
shipments,
identify
late
deliveries
and
apply for
FedEx© refunds on
your behalf.
UPS©
Express, Ground
and
International:
View the
UPS
guarantees,
straight
from the UPS
website:
We will automatically track your shipments, identify late deliveries and apply for UPS© refunds on your behalf.
+ Carriers always refund money directly to you. + We bill you for a split after you receive the refunds from your carrier.
Extras:
+ On-Demand,
One-Click, Web-Based
activity reports.
+ No
contract.
Cancel at any time.
Pick and choose the best mix: You can have us audit one account under the Split Plan
and another under the Smart Plan.
Smart Plan
- you keep 100% of the
refunds*:
FedEx©
Express,
Ground and International:
Here is the link to the FedEx Guide to services page: FedEx©
We will automatically
track your shipments,
identify late deliveries
and
apply for
FedEx©
refunds
on your behalf**.
UPS©
Express, Ground
and
International:
View the
UPS
guarantees,
straight
from the UPS
website:
We will automatically
track your shipments,
identify late deliveries
and
e-mail
a report of late UPS©
shipments to you once
per week.
The information on the report is all you need to apply for UPS© refunds. Some customers will be eligible to fax our report to UPS©.
* Smart service plans
cover one shipper
account for a single
location.
** The monthly and annual Smart Plan service fees on the General Shipper Online Signup page cover our audit service on average monthly invoiced shipping charges in blocks of $10,000, and average annual invoiced shipping charges in blocks of $120,000. Calendar quarters/years are reviewed and fees are adjusted prospectively to the next quarter/year. Contact us for details. *** Fees charged to a credit card or via ACH.
Extras:
+ On-Demand, One-Click, Web-Based activity reports.
+
All
refunds are paid to and kept by you.
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